At Tri-State, our mission statement is not a marketing exercise.
It’s a daily goal, and an affirmation of what we try to accomplish everyday.
EXCEEDING OUR PARTNERS' EXPECTATIONS, ONE LOAD AT A TIME SINCE 1978
We have many important partners in this business:
Our valued clients who depend on our service every day
Our incredible employee team providing outstanding customer service
The drivers out on the road making us all proud
The vendors and suppliers that we utilize to keep our operation running
Our family’s who support our business efforts in uncountable ways
But any good mission statement needs an action plan, and this is where the rubber meets the road for us.
Striving to meet these daily objectives keeps us moving forward to accomplishing our goal of living by our mission statement
Continuous quality improvement throughout our organization
Creating a positive and collaborative work environment
Focus on expedited, time-sensitive freight
Exceptional customer service experience
Expectation to achieve 100% satisfaction
Single source transportation provider
Every load, on time, every time
Industry leading safety focus